Dynamic Dialogues

Effective communication is essential to the success of any organization. It is key to engagement and achieving goals. However, despite having conversations everyday, in-person and via various technological platforms, we struggle with this skill. HR Professionals are in a great position to master the communication competency and serve as a role model to employees, managers and leadership. In this course, Stacey Zackin discusses what we can do to foster open, honest and safe conversations. She explains the structure of the communication cycle and importance of establishing clear intentions.

During this course you will learn about what obstacles stand in our way of having a dynamic dialogue, techniques to overcome these barriers and strategies that will encourage an effective dialogue. As the HR professional, the work you do is dynamic! Take the lead in driving dynamic dialogue at your organization.

Course Objectives:

After taking this course you will better understand...

• The impact of the emotional response of the human psyche
• Structure and vulnerabilities of the communication cycle
• Clear intention and mutual purpose
• Skills and strategies to encourage and sustain dynamic dialogues
• Personal caring and professional accountability