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Course:

EQ Competence: Fostering a Talent Advantage that Drives Organizational Performance

Format: Self-Paced
Course Duration: 1 hrs 0 mins
SHRM Professional Development Credits: 1.0
HRCI General Recertification Credits: 1.0
Certificate of Completion

Many HR professionals have heard the term Emotional Intelligence before but what is it, really? How can it be used to drive organizational performance? We know it’s related to someone’s behavior and how they interact with others but can fostering this competency in your workforce, especially your senior leadership, accelerate the success of the organization?

Understanding emotional intelligence and how this competency can be leveraged to develop talent is important in today’s competitive business environment.

During this course, we’ll take a close look at what Emotional Intelligence is and is NOT. You’ll gain a high-level understanding of the research and be armed with the knowledge to cut through the hype and clarify myths versus fact. Most importantly, learn what to consider when incorporating the emotional intelligence competency into your talent acquisition and talent development strategies.

Instructor:

Craig Haas

Dr. Craig Haas is a Management Consultant and Executive Coach at Advantage Performance Group with over 15 years of experience in helping companies select high quality talent and develop leaders.

His...

Craig's Full Bio

Module 1 0/8

Setting the Foundation

Welcome and Course Overview

What is Emotional Intelligence?

History of Emotional Intelligence

Redefining Emotional Intelligence

Three Streams of Research

The Challenge

What is Meta-Analysis?

First EI & Performance Meta-Analysis

Module 2 0/3

Controversy

Hype vs. Reality

Predictor of Job Performance

Criticism and Importance

Module 3 0/5

EI Competence

What is an EI Competent Leader?

Research

What to Look for in Your Leaders

EI in Professionals & Other Individual Contributors

HR's Role

Module 4 0/3

Employee Surveys & Talent Analytics

Research on EI vs. Other Predictors

Incorporating EI into Hiring Processes

Do's and Don'ts

Module 5 0/4

EI at the Organizational Level

Organizational Development & Building EI

EI Talent Audit

Strategic Talent Development of EI Competencies

Employee Surveys & Talent Analytics

Module 6 0/3

Conclusion

Trends

Course Wrap Up

Quiz

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