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Course:

Labor Relations

Format: Self-Paced
Course Duration: 1 hrs 42 mins
SHRM Professional Development Credits: 1.5
HRCI General Recertification Credits: 1.75
Certificate of Completion

The day has come…union officials are now able to represent your employees. The workforce voted to unionize! Now what? Taking on the task of developing and maintaining a collective bargaining agreement is nothing to fear! This course is for HR professionals who need to understand the basics of a collective bargaining agreement process and its enforcement in the United States. The lessons will provide an introduction to the world of U.S. labor relations including a review of specific terms and labor law. Labor relations is a fun topic but it could be a little scary for those who are new to it. Take this course and put your mind at ease.

Instructor:

Matthew Kerzner

As an accomplished professional with over 20 plus years of practice in all facets of organizational operations, Matthew’s expertise includes training and development, labor relations, and organizational development, in addition...

Matthew's Full Bio

Module 1 0/7

Setting The Foundation

Welcome & Course Introduction

An Evolution of American Labor

Pros/Cons of Unionization

What Leads Employees to Unionize?

Labor Relations as a Discipline

Day in the Life of a Labor Relations Manager

Day in the Life of a Job Steward

Module 2 0/13

Glossary of Terms

Agency Shop

Collective Bargaining

Module 3 0/2

Collective Bargaining Introduction

Current Representation Process

CBA Components

Module 4 0/4

Labor Law Overview

Basic Labor Law

The NLRA/Wagner Act & The NLRB

Key Legislation

Other Pertinent Laws

Module 5 0/5

Negotiating an Agreement

Necessary Skills

Stages of the Bargaining Process

Mandatory Items

Bargaining Techniques

Interest Based Bargaining Technique

Module 6 0/8

Enforcing an Agreement

Unfair Labor Practices

Grievance Process

Grievance Procedure

Seven Steps of Just Cause

Arbitration Process & Costs

Mediation

Progressive Discipline

Grievances and the Measurement of Success

Module 7 0/2

Conclusion

Course Wrap Up

Quiz

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The following HR courses are self-paced (asynchronous), and qualify for both SHRM and HRCI recertification credits. These courses are included in the HR Recertification Subscription.

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