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Course:

Performance Management: Development and Deployment

Format: Self-Paced
Course Duration: 01 hrs 18 mins
SHRM Professional Development Credits: 1.25
HRCI General Recertification Credits: 1.25
Certificate of Completion

Learn how to develop and deploy performance management methods for supporting a strong management team, one that openly communicates with its employees and works to maintain a collaborative environment. Performance management is an on-going, significant aspect of the employment cycle. It's essential for human resources to integrate the right feedback guidelines and principles into their organization's culture. This course is designed for HR professionals by an HR professional. It includes a complete overview of the Performance Management process and its overlap with the employment cycle. It also provides a review on setting performance criteria, developing goals and giving effective feedback. Finally, there's a lesson on annual performance reviews and trends. My mission is to help HR professionals succeed and this course will help you understand the performance management process and how you can implement it in support of your organization.

Instructor:

Christina Danforth

Christina A. Danforth, SHRM-SCP & SPHR, author of Becoming a Human Resources Professional, launched HR Jetpack in 2016 to support the development and professional growth of her fellow HR colleagues....

Christina's Full Bio

Module 1 0/5

Setting The Foundation

Welcome and Course Overview

What is Performance Management?

Where does Performance Management fit into the Employment Cycle?

Formal types of Performance Management Systems

HR's Role Overview

Module 2 0/5

Goal Management

Introduction

Goals defined

Development and revision of goals

HR's Role

Do's and Don'ts

Module 3 0/7

Effective Feedback

Introduction

Effective Feedback Defined

Types of Feedback: Development: Coaching & Mentoring; Recognition; Constructive

How to give effective feedback

Coaching employees on receiving feedback

HR's Role

Do's and Don'ts

Module 4 0/6

Formal Performance Review

Introduction

Annual Performance Review vs. Performance Management

What could go wrong?

Link to the Rewards Phase

HR's Role

Do's and Don'ts

Module 5 0/4

Human Resource Information System Review

Introduction

Major HRIS providers with Performance Management Offering

Important features

HR's Role

Module 6 0/4

Conclusion

Trends

Social Performance Management Systems

Course wrap up

Quiz

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Self-paced HR Courses

The following HR courses are self-paced (asynchronous), and qualify for both SHRM and HRCI recertification credits. These courses are included in the HR Recertification Subscription.

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